Privacy Policy for Infograph.app

1. Introduction

Welcome to Infograph.app — an AI-powered infographic, chart, and diagram generator designed to help users transform text, documents, images, and data into visualized infographics instantly.

Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use Infograph.app (the "Service").

By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

To operate Infograph.app and improve your experience, we may collect the following types of information:

2.1 Account Information

What We Collect:

• Name or nickname
• Email address

Purpose:

• To create and manage your account
• To provide personalized experiences, access to features, and customer support

2.2 Uploaded Content & AI Generation Inputs

Because Infograph.app allows users to generate infographics using AI, we may process:

• Text you enter
• Files you upload (documents, PDFs, images, screenshots)
• Prompts and instructions
• Generated images, charts, and diagrams

Purpose:

• To provide AI generation services
• To improve generation quality and functionality

We do not use your private data to train external AI models.

2.3 Usage Information

What We Collect:

• Pages viewed
• Buttons clicked
• Features used (infographics, charts, templates, etc.)
• Time spent on the site
• Interaction logs

Purpose:

• To analyze usage patterns
• To improve user experience
• To enhance feature performance

2.4 Device & Technical Information

What We Collect:

• Device type
• Operating system
• Browser version
• IP address
• Language preference

Purpose:

• To ensure compatibility
• To detect security issues
• To optimize site performance

2.5 Cookies & Tracking Technologies

We use cookies and similar technologies to store preferences and enable site functionality.

Purpose:

• Maintain session login
• Improve loading speed
• Personalize UI preferences
• Analyze traffic and usage

You may disable cookies in your browser settings, but some features may not function properly.

2.6 Payment & Billing Information

If you purchase a subscription or credit pack, we may collect:

What We Collect:

• Payment method details (credit card, Stripe ID, etc.)
• Billing address
• Transaction logs

Purpose:

• To process payments securely
• To prevent fraud
• For invoicing and receipts

All payments are processed through trusted third-party providers such as Stripe or Paddle. We do not store full credit card numbers.

3. How We Use Your Information

We use the data we collect for:

• Operating and maintaining Infograph.app
• Delivering AI infographic generation
• Improving product quality and personalization
• Providing customer support
• Sending important notifications (account, billing, updates)
• Ensuring site security and fraud prevention
• Complying with legal obligations

We do NOT sell your data. We do NOT use your private content for public training datasets.

4. Information Sharing & Disclosure

We do not share your personal information except in these cases:

4.1 Trusted Third-Party Service Providers

We may share necessary data with partners such as:

• Cloud storage providers
• Payment processors
• Analytics tools
• Email services

All vendors follow strict confidentiality obligations.

4.2 Legal Requirements

We may disclose data if required to:

• Comply with the law
• Respond to government or law enforcement requests
• Protect the rights, safety, or property of Infograph.app or its users

4.3 Business Transfers

In case of merger, acquisition, or asset sale, user data may be transferred under strict privacy protection safeguards.

5. Data Storage & Security

We implement industry-standard security measures, including:

• Encryption (HTTPS/SSL)
• Access control
• Secure cloud storage
• Regular security audits

However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

Users are responsible for safeguarding their login credentials.

6. Data Retention

We retain data only as long as necessary to:

• Provide services
• Comply with legal requirements
• Resolve disputes
• Improve platform performance

You may request deletion of your account and data at any time.

7. Your Rights

Depending on your location, you may have rights to:

• Access your data
• Correct inaccurate data
• Request deletion ("right to be forgotten")
• Export your data
• Withdraw consent

To request any of these, contact us at shen954074197@gmail.com.

8. Children's Privacy

Infograph.app is not intended for individuals under 13 (or the minimum age in your country). We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.

Continued use of the Service constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or data requests, please contact:

Website: infograph.app Email: shen954074197@gmail.com